eufy Robot Vacuum Omni C28 — official manufacturer product image
Manufacturer image · Image source

eufy / Robot vacuums

eufy Robot Vacuum Omni C28

A roller-mop robot with a five-function station, 15,000 Pa suction claim and laser-based obstacle sensing. C28 expands eufy coverage below the more elaborate Omni S2 system.

United Kingdom · official retail specification2026 model

Sources checked Sep 14, 2026

Official C28 retail page identifies the model as New 2026; an exact first-announcement day is not asserted. Launch source

Where C28 fits in the range

Omni C28 brings roller mopping and station automation into another part of eufy’s range. The UK listing describes a HydroJet roller, DuoSpiral brush and five station functions. Its value depends on how much routine floor care it can complete between owner visits to the station. The presence of an Omni name does not make it the same platform as Omni S2.

This guide uses official product material and a dated UK price, not a WCB hands-on test. The Irish model page adds detail about the rinsing system. Those descriptions help identify the mechanism, but a buyer should still inspect the dried floor, roller condition and missed areas after a representative job. A water-rinsed roller is a design choice, not a guarantee of a particular finish.

Match the roller to the cleaning route

The useful demonstration includes a normal hard-floor route with a few recurring dirty patches. Observe whether the robot returns for washing at sensible intervals and whether those visits interrupt the job. A kitchen-only run and a whole-home session can produce very different water use. Plan around the station’s clean-water supply and the owner’s willingness to empty used water.

Runtime needs the same care. The published combined vacuum-and-mop duration is shorter than the vacuum-only figure. Compare the mode you intend to schedule, including carpets, turns and repeated treatment. A large maximum for a dry route should not be used to promise that a similarly timed wet route will finish without charging or station visits.

Worth considering for

Where it makes sense

A useful shortlist option for roller-mop automation when the UK price, floor clearance and station routine fit. Assess navigation in the actual home rather than borrowing flagship capabilities.

Before you commit

When to look elsewhere

Automatic movement between floors, an assumed RGB-camera system or a 216-minute combined wet-and-dry session.

Navigation and furniture clearance

C28’s cited specification uses LDS and laser-line sensing. Do not assume it carries Omni S2’s camera hardware or recognizes the same objects. Test a representative chair group, doorway and low-furniture route, while removing cords and items that should not be left for any robot to negotiate. Look for repeatable coverage rather than one successful obstacle demonstration.

The 4.35-inch height and 0.79-inch crossing claim are starting points for measuring the home. Leave a clearance margin under furniture and check the shape of raised transitions. A rounded threshold approached straight on is different from a sharp track at an angle. For multiple levels, plan manual carrying and continued access to the station for roller preparation, washing and charging.

Five maps still require station access

The C28 multi-floor support note confirms up to five stored maps. On a floor without the station, the app can request mop washing before a wet task. It describes a prompt when more than ten minutes have elapsed since the last mop wash, or more than three minutes of mopping have occurred since that wash. Follow the current app prompt, since firmware can change the sequence.

The owner can return C28 for washing or continue with vacuuming only. An empty onboard clean-water tank or full dirty-water tank also changes the task to vacuum-only. After cleaning, C28 returns to its starting position and needs carrying back for self-cleaning. Consider that routine before buying one robot for several levels.

WCB buying view

C28 belongs on a shortlist for routine roller-mop cleaning with a checked UK offer. Compare T80S OMNI and Qrevo Curv 2 Flow on finished-floor results, route completion and maintenance. Choose the product whose exact sensing hardware and station routine fit the home. Keep the operating mode, country and package attached to every endurance or price comparison.

Beyond the headline number

Specifications, with context

Values below are manufacturer claims for the stated reference market. WCB has not independently bench-tested this model. Check the official specifications and conditions

Suction claim
15,000 Pa
Navigation / obstacle sensing
LDS and laser-line sensing
Vacuum-and-mop runtime
Up to 123 minutes in Standard
Vacuum-only runtime
Up to 216 minutes in Standard
eufy Robot Vacuum Omni C28 specifications and buying implications
SpecificationOfficial claimWhat it means for you
Cleaning formatRobot vacuum with HydroJet roller mopIntended for routine floor care with a station. Source
Suction claim15,000 PaMaximum manufacturer test figure; not a comparative cleaning score. Source
Roller speed270 rpmManufacturer roller-rotation specification. Source
Mop contact load1 kg downward-load claimA mop-loading claim, not the robot’s total weight. Source
Roller rinsing24 water portsIrish C28 information describes continuous roller rinsing. Source
Main brushDuoSpiral anti-tangle designCheck brush ends and intake after hair-heavy jobs. Source
Navigation / obstacle sensingLDS and laser-line sensingDo not assume a flagship RGB-camera system. Source
Station functionsEmpty, refill, wash, hot-air dry and collect used waterStation tanks and dust collection still need care. Source
Station dust bag3 LEmptying interval varies with debris load. Source
Station clean-water tank2.2 LCheck refill frequency against the home’s actual route. Source
Robot height4.35 inAllow additional space below furniture. Source
Obstacle threshold claim0.79 inShape, grip and approach angle affect crossing. Source
Vacuum-and-mop runtimeUp to 123 minutes in StandardDifferent from vacuum-only endurance. Source
Vacuum-only runtimeUp to 216 minutes in StandardDoes not describe a full vacuum-and-mop session. Source
Station dimensions17.20 × 13.88 × 16.93 inCheck service access as well as the footprint. Source
Cleaning solution setupOfficial FAQ describes 1:200 manual premixingDo not assume automatic detergent dosing. Source

Versions and market differences

The GBP 649 reference belongs to the selected UK listing on September 12, 2026. It is not a currency-converted comparison with a US ECOVACS offer. Recheck delivery, local warranty and included consumables in the country of use. Keep the C28 model code on the order because neighboring eufy products can share similar station imagery.

The official FAQ describes manually mixing approved solution at 1:200. That instruction matters when comparing automation: refill and roller washing do not automatically imply detergent dosing. Confirm the supplied manual before using any fluid. Regional package differences should be resolved through exact contents and instructions, not an assumption based on a general Omni promotion.

The package behind the price

Price, market & availability

Launch prices are historical. Store snapshots are dated reference points, not live offers; taxes, discounts, stock and included accessories vary.

United Kingdom

GBP 649

Official-store snapshot · Sep 12, 2026

Official C28 listing; confirm the selected regional package and delivery.

Check official price source

Build your shortlist

Compare models. Understand the tradeoffs.

Manufacturer specifications for the stated reference markets. Rows compare features and workflows, not results from a shared WCB test. Different runtime modes and storage locations are not interchangeable.

eufy Robot Vacuum Omni C28 and two alternatives
Decision pointeufy Robot Vacuum Omni C28United KingdomECOVACS DEEBOT T80S OMNIUnited StatesRoborock Qrevo Curv 2 FlowGlobal
Mopping mechanismHydroJet rollerOZMO Roller 2.0SpiraFlow roller
Roller speed claim270 rpm220 rpm220 rpm
Suction claim15,000 Pa24,800 Pa20,000 Pa
Published height4.35 in3.9 in119 mm
Sensing approachLDS and laser-line sensingMini-ToF navigation with AIVI / RGB sensingReactive AI camera-based obstacle sensing

WCB interpretation: Compare the route, roller result and station care. Mixed regional prices and maximum pressure figures do not establish which robot is the better purchase in a particular country.

Related guides & analysis

IFA 2026 Cleaning Product Roundup: What Each Company BroughtRoborock vs Ecovacs Robot Vacuums: Navigation, Roller Mopping, Docks, Hair and Support

Maintenance and ownership

Automatic dust emptying still leaves a bag to replace and a passage to inspect. Roller washing still leaves used water, hair and station surfaces to manage. Use app reminders together with visible inspection after unusually dirty jobs. Obtain local prices for bags, rollers, filters and solution before estimating ownership cost.

Position the station where tanks can be removed comfortably and spills can be handled. A cupboard that fits the listed dimensions may not provide sufficient access above it. For the first clean of a dusty home, follow the manufacturer’s preparation guidance rather than immediately spreading a heavy loose-dust load through a wet cycle. Establish a reliable starting routine, then adjust scheduling to actual dirt levels.

Plan the station’s working space

eufy’s placement guidance recommends 0.5 m of open space on each side and 1.5 m in front. Use a hard, level floor rather than carpet. Include space above the tanks for removal, and try a full docking cycle before treating a furniture recess as a permanent location. The footprint alone is too small a basis for a cabinet plan.

Follow the C28 care schedule

The English T211A manual recommends cleaning the dustbin, scraper and station cleaning tray every 30 operating hours; inspect the dirty-water reservoir when prompted, also around 30 hours. Its roller-mop replacement reference is 60 hours or visible wear, while the side and rolling brushes have 180-hour replacement references. These recommendations are specific to C28 and should be adjusted to actual condition and app reminders.

After rinsing the dustbin and filter, let both air-dry completely. The manual excludes brushes, hot water and detergent when cleaning the filter. PDF page 16 holds the schedule and page 18 the dustbin procedure; neither the S2 schedule nor an anti-tangle claim replaces these checks.

For the residual water tray, the official support entry directs owners through Settings → More Settings → Accessory Services → Residual Water Tray. Follow the current app’s guided sequence instead of removing parts based on a different Omni model’s video.

Questions about eufy Robot Vacuum Omni C28

How does C28 differ from Omni S2?

C28 uses the exact HydroJet, DuoSpiral and LDS/laser-line configuration documented here. Omni S2 is a separate platform; its camera, treatment and station features should not be assumed on C28.

What is the checked UK price?

The official UK page showed GBP 649 on September 12, 2026. Verify the current bundle, delivery, regional support and replacement consumables.

Does it vacuum and mop for 216 minutes?

No. The comparison table separates up to 123 minutes for vacuuming and mopping from up to 216 minutes for vacuum-only operation, both in Standard mode.

Does it have RGB-camera obstacle avoidance?

The cited C28 specification lists LDS and laser-line sensing. This guide does not attribute the camera hardware of another eufy model to C28.

Can I use it on more than one floor?

C28 can save up to five maps, with manual carrying between levels. Away from the station, the app can prompt for mop washing; an empty clean-water tank or full dirty-water tank switches the job to vacuum-only. Return the robot to the station after the task.

Does the station automatically mix detergent?

The C28 FAQ describes manually premixing the approved solution at 1:200. Do not infer automatic dispensing from the station’s other automated functions.

What preparation does the home still need?

Remove loose cables and objects the robot may catch. For a dusty first clean, the manufacturer recommends initial vacuuming before wet cleaning. Inspect the roller, brushes and station after the job.

How much space does the C28 station need?

Official support recommends 0.5 m clear on each side and 1.5 m in front, on a hard, level floor, not carpet. Also leave room above the station to remove its tanks. Station dimensions alone do not describe the whole working space.

Manuals, setup & demonstrations

C28 T211A English user guide — PDF

Official 27-page guide, approximately 20 MB. Station setup on PDF page 6; care schedule on page 16. Linked from the UK support catalog. Match the model code and supplied regional instructions.

C28 residual-water-tray care

Model-specific app-guided maintenance route. Follow the current app screens when accessing the residual water tray.

Official eufy logo — white SVG

Original white wordmark served by Anker Innovations’ brand website. Intended for a dark background; supplied for brand identification.

Trace every specification

Official sources & support

Checked Sep 14, 2026 · United Kingdom · official retail specification

Editorial interpretation by World Clean Biz. Specifications, availability and service terms may change; confirm the exact regional SKU before ordering.

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